Job Description
Relationship Manager

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Relationship Manager
Responsibilities include:

As a Relationship Manager your responsibility includes build and preserve trusting relationships with our customers. More about this role:

✓ Structure and review strategic partnership documentation as well as working with the legal team to finalize contracts.
✓ Maintain and develop existing partnerships to achieve target metrics.
✓ Develop framework, work structure, and process infrastructure to ensure smooth operation on the ground.
✓ Execute, monitor, and evaluate all partnership projects in the pipeline.
✓ Understand customer needs and develop plans to address them.
✓ Promote high-quality sales, supply and customer service processes.

Requirements:

✓ BSc/BA in Business Administration or similar field.
✓ Knowledge of customer relationship management (CRM) practices
✓ Experience in sales or customer service is preferred
✓ Problem-solving attitude with strong team player and ability to do project management and partner management skills
✓ Excellent communication skills
✓ Aptitude for fostering positive relationships
✓ Teamwork and leadership skills
✓ Customer-oriented mindset

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