Job Description
Receptionist

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Receptionist
Responsibilities include:

As a Receptionist, your responsibility includes manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. More about this role:

✓ Greet and welcome guests as soon as they arrive at the office.
✓ Direct visitors to the appropriate person and office.
✓ Answer, screen and forward incoming phone calls.
✓ Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures).
✓ Provide basic and accurate information in-person and via phone/email.
✓ Receive, sort and distribute daily mail/deliveries.
✓ Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).

Requirements:

✓ High school degree or BSc in Hotel Management/ Tourism.
✓ Proven work experience as a Receptionist, Front Office Representative or similar role.
✓ Hands-on experience with office equipment (e.g. fax machines and printers)
✓ Professional attitude and appearance
✓ Solid written and verbal communication skills
✓ Ability to be resourceful and proactive when issues arise
✓ Excellent organizational skills
✓ Multitasking and time-management skills, with the ability to prioritize tasks

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