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As an excellent QA Tester, your responsibility includes assess software quality through manual and automated testing. More about this role:
✓ Review business requirements, create and execute test cases. Create User Acceptance Tests (UAT), reduce error rates by 10%
✓ Prevent downtime through Q/A process of applications and ensure customer service is readily available, meet corporate and business goals.
✓ Complete Contact Center Application Testing (CCAT) and production testing events in timely manner, ensuring customer support platform is available.
✓ Track product defects from discovery to resolution, documented test case completion and failures for entire year.
✓ Partner with UAT team to organize and manage multiple priorities, completing producing and testing successfully.
✓ BSc/BA in Computer Science, Engineering or a related field
✓ Has experience testing web application and/or app
✓ Understand or has experience following QA methodology, such as Regression testing, automated testing
✓ Has coding experience - to be able to create automated testing script
✓ Team player, but able to work independently
✓ Analytical mind and problem-solving aptitude
✓ Attention to detail
✓ Ability to document and troubleshoot errors
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