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As a Community Manager, your responsibility includes act as the face and voice of our brand and manage all community communications. More about this role:
✓ Grow and manage local online and offline communities.
✓ Moderate forums, social platforms, and chat groups and interact with the community to increase positive engagement.
✓ Explore new community friendly platforms to facilitate the expansion of company's local userbase and influence.
✓ Assist in organising online and offline events and meet-ups.
✓ Share market feedback and user suggestions with relevant functional teams.
✓ Coordinate with Marketing, PR and Communications teams to ensure brand consistency.
✓ Liaise with Development and Sales departments to stay updated on new products and features.
✓ Build relationships with customers, potential customers, industry professionals and journalists.
✓ BSc degree in Marketing or relevant field
✓ Proven community management experience with strong ownership and emotional intelligence.
✓ Experience launching community initiatives.
✓ Ability to identify and track relevant community metrics.
✓ Familiarity with online platforms such as Telegram, Twitter, Facebook, Medium, Instagram, LinkedIn, YouTube, etc.
✓ Excellent verbal communication skills.
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