Interview Questions
Payroll Specialist

Interview candidate will not be so much of hard work anymore. Use this following interview questions template to hire the right candidates.

Brief
Payroll specialists (or payroll clerks) can be found in-house or in consultancy firms where other companies outsource their payroll. Accounting/payroll experience is preferred most of the time. A background in customer service can be useful, whether they have to deal with internal or external clients. Every payroll specialist should be good with numbers. They can’t succeed without a strong attention to detail, organizational ability, communication skills and commitment to confidentiality. Things get hectic around payroll time, so managing stress is very important.I f you don’t have time to train new hires, be on the lookout for candidates who have the kind of expertise needed in your business.
Questions

✓ How do you ensure attendance records are reported on time?
✓ An employee tells you that they received less money that agreed. How do you go about investigating this?
✓ What would be your first week’s priorities if we hired you?
✓ If an employee insisted that you tell them the salary of a coworker, how would you respond?
✓ What kind of reports should a payroll specialist prepare?
✓ What are the payroll source documents you need?
✓ What’s included in local taxes withholdings?
✓ Give me an example of a time you improved a payroll process
✓ Recall a time you found it difficult to collaborate with a colleague. How did you handle it?
✓ Was there a time you didn’t manage to provide excellent customer service? What should you had done differently?
✓ How do you maintain attention to detail when entering employee data?

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