Interview Questions
Conflict Management

Interview candidate will not be so much of hard work anymore. Use this following interview questions template to hire the right candidates.

Brief
Employees with conflict management skills work through arguments, complaints and differences of opinion constructively. These employees are able to:

✓ Resolve issues that arise among team members quickly
✓ Handle complaints from customers
✓ Foster healthy work relationships
✓ Raise objections in a professional manner
Questions

✓ Tell me about a time you disagreed with a coworker’s idea on a project you were both working on together. How did you express your opposition and what happened?
✓ What would you do if your manager gave you negative feedback on the way you approached a problem?
✓ How do you handle conflicts within your team?
✓ How do you deal with angry customers who complain about your products/services?
✓ How would you advise a team member who complained about a coworker’s behavior?
✓ Have you ever faced a conflict of interest during a cross-departmental project? What did you do?
✓ Have you ever had a team member who kept raising objections on projects? How did you (or would you) manage them?

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